We process the following categories of personal data:
Full name
Email address
Payment information
Technical data related to website usage
Information shared during coaching sessions
Purposes and Legal Basis for Processing
Purpose
Legal Basis
Retention Period
Provision of coaching services
Performance of contract
Duration of contract + 5 years
Processing payments
Performance of contract
5 years (accounting regulations)
Marketing communications
Consent
Until consent withdrawal
Website functionality
Legitimate interest
2 years
Compliance with legal obligations
Legal obligation
As required by law
Purposes and Legal Basis for Processing
Purpose
Legal Basis
Retention Period
Provision of coaching services
Performance of contract
Duration of contract + 5 years
Processing payments
Performance of contract
5 years (accounting regulations)
Marketing communications
Consent
Until consent withdrawal
Website functionality
Legitimate interest
2 years
Compliance with legal obligations
Legal obligation
As required by law
Data Transfers Outside the EEA
We may transfer your data outside the EEA when using services like Zoom, Google Meet, PayPal, or Revolut. Such transfers are protected by Standard Contractual Clauses or adequacy decisions approved by the European Commission.
Automated Decision-Making
We do not use automated decision-making, including profiling, that produces legal effects concerning you or significantly affects you.
Your Rights
Under the GDPR, you have the right to:
Access your data
Rectify inaccurate data
Erase your data (under certain conditions)
Restrict processing
Data portability
Object to processing
Not be subject to automated decision-making
Withdraw consent at any time (where processing is based on consent)
Cookies are small text files placed on your device when you visit our website. They help us recognize your device and remember certain information about your visit.
How We Use Cookies
We use cookies for the following purposes:
Essential cookies: Required for the website to function properly
Statistics cookies: We use Google Analytics to collect anonymous data about how visitors use our website
Types of Cookies We Use
Essential Cookies
Name
Purpose
Expiry
Session cookies
Enable website functionality
Session
Statistics Cookies (Google Analytics)
Name
Purpose
Expiry
_ga
Distinguishes users
2 years
_gid
Distinguishes users
24 hours
_gat
Throttles request rate
1 minute
Managing Cookies
You can control and manage cookies in various ways:
Cookie consent tool on our website
Browser settings to block or delete cookies
Use Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout
Please note that blocking certain cookies may impact your experience on our website.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Please check back regularly for updates.
Contact Us
If you have any questions about our use of cookies, please contact us at office@supportbymonika.com.