GDPR Information Clause

Data Controller

Support by Monika

Grodzka 58, 87-800 Włocławek

office@supportbymonika.com

Person responsible for data protection: Monika Sałach, monika@supportbymonika.com

Categories of Personal Data

We process the following categories of personal data:

  • Full name
  • Email address
  • Payment information
  • Technical data related to website usage
  • Information shared during coaching sessions

Purposes and Legal Basis for Processing

Purpose

Legal Basis

Retention Period

Provision of coaching services

Performance of contract

Duration of contract + 5 years

Processing payments

Performance of contract

5 years (accounting regulations)

Marketing communications

Consent

Until consent withdrawal

Website functionality

Legitimate interest

2 years

Compliance with legal obligations

Legal obligation

As required by law

 

Purposes and Legal Basis for Processing

Purpose

Legal Basis

Retention Period

Provision of coaching services

Performance of contract

Duration of contract + 5 years

Processing payments

Performance of contract

5 years (accounting regulations)

Marketing communications

Consent

Until consent withdrawal

Website functionality

Legitimate interest

2 years

Compliance with legal obligations

Legal obligation

As required by law

Data Transfers Outside the EEA

We may transfer your data outside the EEA when using services like Zoom, Google Meet, PayPal, or Revolut. Such transfers are protected by Standard Contractual Clauses or adequacy decisions approved by the European Commission.

 

Automated Decision-Making

We do not use automated decision-making, including profiling, that produces legal effects concerning you or significantly affects you.

 

Your Rights

Under the GDPR, you have the right to:

  • Access your data
  • Rectify inaccurate data
  • Erase your data (under certain conditions)
  • Restrict processing
  • Data portability
  • Object to processing
  • Not be subject to automated decision-making
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at office@supportbymonika.com.

Cookies Policy

What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us recognize your device and remember certain information about your visit.

How We Use Cookies

We use cookies for the following purposes:

  • Essential cookies: Required for the website to function properly
  • Statistics cookies: We use Google Analytics to collect anonymous data about how visitors use our website

Types of Cookies We Use

  • Essential Cookies

Name

Purpose

Expiry

Session cookies

Enable website functionality

Session

  • Statistics Cookies (Google Analytics)

Name

Purpose

Expiry

_ga

Distinguishes users

2 years

_gid

Distinguishes users

24 hours

_gat

Throttles request rate

1 minute

  • Managing Cookies

You can control and manage cookies in various ways:

  • Cookie consent tool on our website
  • Browser settings to block or delete cookies
  • Use Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout

Please note that blocking certain cookies may impact your experience on our website.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Please check back regularly for updates.

Contact Us

If you have any questions about our use of cookies, please contact us at office@supportbymonika.com.

Last updated: April 12, 2025